TRANSPARENCY & RESPECT FOR PRIVACY

Use Policy for Cookies

Discover how SUN Commercial Bank, Ltd uses cookies and similar technologies to secure your browsing, personalize your experience, and protect your personal data.

1 What is a cookie?

A cookie is a small, secure text file placed on your device (computer, smartphone, or tablet) when you visit a website. It allows the sender to identify the device in which it is stored, during the cookie's validity period, and to retain information about your browsing.

Cookies play an essential role in the operation of the remote banking services of SUN Commercial Bank, Ltd. Ils permettent notamment de garantir la sécurité de vos sessions en ligne, d'assurer la protection contre les tentatives d'intrusion et de personnaliser l'affichage selon vos préférences linguistiques.


2 The Categories of Cookies Used

To provide you with a smooth and highly secure browsing experience, we classify our cookies into 4 distinct categories:

Strictly Necessary Cookies (Security & Session)

Required

These cookies are essential for the proper functioning of the banking platform. They allow you to securely navigate your customer portal, authenticate your transactions, and maintain session integrity. They do not require your prior consent.

Functional & Preference Cookies

They allow the website to remember your choices (preferred language, "Remember this computer" option for trusted devices) to provide you with a smooth and personalized experience with each visit.

Audience Measurement & Performance Cookies

These trackers collect anonymous statistical data about page traffic (number of visits, duration, loading time). They help us detect potential malfunctions and continuously improve the usability of our services.

Personalization & Tailored Offers Cookies

Used only if you accept them, these cookies allow us to present financial solutions, loan offers, or savings products tailored to your interests and actual needs.


3 Cookie Retention Period

In accordance with current standards and the recommendations of data protection authorities:

  • Session cookies: Are automatically deleted when you close your browser.
  • Cookie consent: Your choice (acceptance or refusal) is retained for a maximum duration of 13 months.
  • Analytical data: Information collected via analytical cookies is retained for a maximum of 25 months.

4 Managing Your Preferences & Browser Control

You can configure your web browser at any time to accept, refuse, or delete some or all cookies.

Impact on banking services: If you choose to block strictly necessary cookies through your browser settings, you will be unable to access your online banking space securely.

To modify your browser settings:

Google Chrome: Settings > Privacy and security > Cookies and other site data.
Mozilla Firefox: Options > Privacy & Security > Cookies and Site Data.
Apple Safari: Settings > Privacy > Block all cookies.
Microsoft Edge: Settings > Site permissions > Cookies and site data.

5 Contact & Data Protection Officer (DPO)

For any questions or concerns regarding the management of cookies or the protection of your personal data, you may contact our Data Protection Officer (DPO):

SUN Commercial Bank, Ltd — Protection des Données (DPO)

Privacy & DPO Email: privacy@suncommercialebank.com

SUN Commercial Bank, Ltd
98 King St W, Toronto, ON M5H 1H1
Branch: 1 Place Ville-Marie, Montréal, QC H3B 2E7